Refund Policy
Merchandise, Stationery, Gifts
This category applies to physical items such as stationery, coffee mugs, and gifts purchased through our website and shipped directly from the Laughing Cabin.
Refund Policy: You may return any merchandise item for any reason within 14 days of receiving it. You as the buyer as responsible for return shipping costs. The item(s) must be returned in its original condition. Once we receive your item(s), we will issue a refund according to your method of payment within 3-4 business days. Refunds will include the original purchase amount and any applicable sales tax. Shipping costs will not be refunded.
Send returned items to: Laughing Cabin, P.O. Box 2985, Cleveland, GA 30528
Lost or Damaged Packages: If your item(s) are lost or damaged in the postal mail system, please contact us. In the case of damage, please take photos of the damage so that we can see what occurred. All physical items include tracking information and shipping insurance. In most cases, you should be able to make a claim with your local post office to recover expenses. We will assist with this by providing receipts and tracking information, if needed. Contact us at susan@laughingcabin.com
Print Publication
This category applies to our monthly print publication Letters from the Laughing Cabin.
Refund Policy: We do not issue refunds for monthly editions of our print publication. If you have a monthly subscription and would like to cancel your subscription before it expires, you can manage your subscription inside your Stripe account or by contacting us at susan@laughingcabin.com. By cancelling your subscription, you will not be charged for future editions or any editions that have not yet shipped.
Lost or Damaged Publications: If your monthly edition of Letters from the Laughing Cabin is lost or damaged in the postal mail, don’t hesitate to get in touch with us. Please verify your mailing address so we can double-check that we have the correct address in our mailing system. We cannot take responsibility for loss or damage once we release the publication into the postal mailing system; however, we will send out a replacement within 3-5 business days of being notified at no additional cost. If loss or damage occurs more than once in a 6-month period, we will ask for an alternate mailing address (such as a P.O. Box) or choose to release you from your subscription.
See Also
Terms of Service
